Opening in 2009, Gold Mountain Communications is a U.S. based, live operator inbound/outbound call center and service agency in Springfield, MO, that helps national corporations outsource their customer service and sales calls. We provide superior quality in the areas of company policies and procedures, sales, customer service, technology, human resources, ergonomics and public image.
Our fully automated, state-of-the-art call center software enables us to field thousands of calls each day for our clients with a high degree of professionalism and customization. We specialize in sales with up-sells, customer service, lead generation with surveys, email response and web-based call center services. Our goal is to provide the highest level of call center service to our clients and allow them to focus on their core competencies.
Gold Mountain and its call centers operate under five different, yet equally important, core values: integrity, respect, professionalism, innovation and commitment. When you do business with us, you can trust you are dealing with genuine people who care greatly about what they do.