16
Nov
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By: Gold Mountain On: November 16, 2022 In: Business, Current Trends Comments: 0

Call Center Myths The call center industry, like many others, has always been subject to stereotypes and myths. When...

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24
Oct
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By: Gold Mountain On: October 24, 2022 In: Services, Training and Service Comments: 0

The Importance of a Neutral Accent In this ever-changing world, your business can be affected by an infinite number...

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16
Aug
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By: Gold Mountain On: August 16, 2022 In: Business, Technology Comments: 0

Outsourced Lead Generation     Imagine this: your business is preparing to roll out a new product or service....

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19
Jul
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By: Gold Mountain On: July 19, 2022 In: Services, Technology Comments: 0

Click-to-call Services and the Benefits Gold Mountain Communications provides a wide variety of high-quality call center capabilities. From inbound...

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14
Jun
0
By: Gold Mountain On: June 14, 2022 In: Business, Current Trends, Services Comments: 0

24/7 Customer Support: Benefits and Advantages   In the day and age where anyone from any part of the...

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18
May
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By: Gold Mountain On: May 18, 2022 In: Technology Comments: 0

CALL CENTER TRENDS FOR 2022   Like most worldwide industries, the call center industry experiences its fair share of...

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18
Apr
0
By: Gold Mountain On: April 18, 2022 In: Technology Comments: 0

The History of Customer Support   Customer Support: Where it all started The history of customer support has been...

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13
Apr
0
By: Gold Mountain On: April 13, 2022 In: Business Comments: 0

What is Brand Loyalty   Brand loyalty is a customer’s connection with a specific company due to past experiences...

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05
Apr
0
By: Gold Mountain On: April 05, 2022 In: Business, Services Comments: 0

Customer Experience Management Successful businesses place the customer experience above all else. Satisfied customers lead to increased sales, better...

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