16
Nov
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By: Gold Mountain On: November 16, 2022 In: Business, Current Trends Comments: 0

Call Center Myths The call center industry, like many others, has always been subject to stereotypes and myths. When...

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16
Aug
0
By: Gold Mountain On: August 16, 2022 In: Business, Technology Comments: 0

Outsourced Lead Generation     Imagine this: your business is preparing to roll out a new product or service....

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14
Jun
0
By: Gold Mountain On: June 14, 2022 In: Business, Current Trends, Services Comments: 0

24/7 Customer Support: Benefits and Advantages   In the day and age where anyone from any part of the...

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13
Apr
0
By: Gold Mountain On: April 13, 2022 In: Business Comments: 0

What is Brand Loyalty   Brand loyalty is a customer’s connection with a specific company due to past experiences...

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05
Apr
0
By: Gold Mountain On: April 05, 2022 In: Business, Services Comments: 0

Customer Experience Management Successful businesses place the customer experience above all else. Satisfied customers lead to increased sales, better...

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25
Mar
0
By: Gold Mountain On: March 25, 2022 In: Business Comments: 0

Customer Retention Strategies and Call Centers When it comes to running a successful business, it all comes down to...

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28
Feb
0
By: Gold Mountain On: February 28, 2022 In: Business, Employment, Technology Comments: 0

Call Centers and Recruitment Strategy Like with customers, one bad experience can also discourage quality candidates from applying or...

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24
Feb
0
By: Gold Mountain On: February 24, 2022 In: Business, Current Trends, Training and Service Comments: 0

Crisis Management and Call Centers   Before the coronavirus pandemic, 69% of surveyed company leaders had experienced some corporate crisis, averaging...

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16
Feb
0
By: Gold Mountain On: February 16, 2022 In: Business, Services, Technology Comments: 0

Benefits of Call Center Services for Small Businesses   Some believe that the only way for small businesses to...

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