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28
Mar
0
a young call center representative greets a caller in a large open plan office as her supervisor watches over her shoulder and helps her through the call.

Recruiting Gen Z

By: Gold Mountain On: March 28, 2022 In: Employment, Training and Service Comments: 0

Recruiting Gen Z Who is Gen Z? Gen Z is the generation born after who we know as millennials....

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28
Feb
0
Shot of two young businesswomen shaking hands in a modern office

Call Centers and Recruitment Strategy

By: Gold Mountain On: February 28, 2022 In: Business, Employment, Technology Comments: 0

Call Centers and Recruitment Strategy Like with customers, one bad experience can also discourage quality candidates from applying or...

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12
Nov
0
Gold Mountain - Holiday Affect Call Centers 01

How Holidays Affect Call Centers

By: Gold Mountain On: November 12, 2019 In: Business, Employment, Sales, Services Comments: 0

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