24
Oct
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By: Gold Mountain On: October 24, 2022 In: Services, Training and Service Comments: 0

The Importance of a Neutral Accent In this ever-changing world, your business can be affected by an infinite number...

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28
Mar
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By: Gold Mountain On: March 28, 2022 In: Employment, Training and Service Comments: 0

Recruiting Gen Z Who is Gen Z? Gen Z is the generation born after who we know as millennials....

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11
Mar
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By: Gold Mountain On: March 11, 2022 In: Services, Training and Service Comments: 0

How Call Centers Increase Customer Satisfaction The Customer Journey Customer satisfaction is key to having a successful call center...

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24
Feb
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By: Gold Mountain On: February 24, 2022 In: Business, Current Trends, Training and Service Comments: 0

Crisis Management and Call Centers   Before the coronavirus pandemic, 69% of surveyed company leaders had experienced some corporate crisis, averaging...

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27
Feb
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By: Gold Mountain On: February 27, 2020 In: Business, Services, Training and Service Comments: 0
05
Nov
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By: Gold Mountain On: November 05, 2019 In: Business, Services, Training and Service Comments: 0
08
Aug
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By: Gold Mountain On: August 08, 2019 In: Business, Services, Training and Service Comments: 0
23
May
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By: Gold Mountain On: May 23, 2019 In: Business, Services, Training and Service Comments: 0
07
May
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By: Gold Mountain On: May 07, 2019 In: Business, Services, Training and Service Comments: 0