Blog

06
Jan
0
Team of Customer Service Operators Working at a Call Center

Direct Response Marketing

By: Gold Mountain On: January 06, 2022 In: Current Trends, Services, Technology Comments: 0

Direct Response Marketing for Call Centers Let’s say your company’s marketing department hits a home run. It has launched...

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12
Nov
0
Gold Mountain Communications - 2020 Call Center Metrics 01

Call Center Metrics

By: Gold Mountain On: November 12, 2021 In: Business, Current Trends, Services Comments: 0

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27
Feb
0
Gold Mountain Communications - Setting Call Center Goals

Effective Call Center Goals

By: Gold Mountain On: February 27, 2020 In: Business, Services, Training and Service Comments: 0

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12
Nov
0
Gold Mountain - Holiday Affect Call Centers 01

How Holidays Affect Call Centers

By: Gold Mountain On: November 12, 2019 In: Business, Employment, Sales, Services Comments: 0

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05
Nov
0
Gold Mountain - Customer Service Training 01

Customer Service Training

By: Gold Mountain On: November 05, 2019 In: Business, Services, Training and Service Comments: 0

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02
Oct
0
Gold Mountain - What is Big Data 01

What is Big Data

By: Gold Mountain On: October 02, 2019 In: Business, Services, Technology Comments: 0

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12
Sep
0
Gold Mountain - Resolve Customer Issues 01

Resolve Customer Issues

By: Gold Mountain On: September 12, 2019 In: Business, Move to Recruitment, Services, Technology, Training and Service Comments: 0

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08
Aug
0
Gold Mountain - Call Center Training 01

Call Center Training: Best Practices

By: Gold Mountain On: August 08, 2019 In: Business, Services, Training and Service Comments: 0

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20
Jun
0
Make Some Noise with Marketing

Call Center as a Marketing Tool

By: Gold Mountain On: June 20, 2019 In: Business, Sales, Services Comments: 0

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