Gold Mountain Communications, LLC and its colleagues are excited to attend
the Customer Contact Week event in Nashville, TN.
Ian McGuire

Ian
McGuire

Chief Operating Officer

imcguire@goldmtn.com

Janell Scott

Janell
Scott

VP of Brand Engagement and Talent Acquisition

jscott@goldmtn.com

CONTACT US TODAY TO DISCUSS YOUR CALL CENTER NEEDS.

About Gold Mountain Communications

Gold Mountain is a boutique contact center solutions partner. We specialize in elite sales and best-in-class customer service for our contract clients. For over a decade, we have focused on capabilities, contract stability, passion and connection to our culture, adaptability, and scalability of our business efforts, making Gold Mountain a champion in the industry.

CCW Description

Started in 1999 as Call Center Week, CCW is the world’s largest customer contact event series. With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together. CCW is brought to you by the Customer Management Practice – the Analyst, Advisor, and Industry Network for all things Customer Management.

CONTACT FORM

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Get in Touch

Give us a call, we’d love to hear from you

Gold Mountain Communications is one of the industry’s best contact center service providers and a leading advisor on call center strategies. We seek to employ the best in the contact center industry, and in doing so, offer the highest quality of service to our clients. If our offer interests your business, feel free to reach out. We’re always available to talk!

1701 W Sunshine St., Suite K Springfield, MO 65807
(417) 851-GOLD (4653)
connect@goldmtn.com

WE LOOK FORWARD TO THE CONNECTIONS WE MAKE AT CCW!

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CORE VALUES

INTEGRITY

Our client relationships are built on forming deep and transparent partnerships. Sharing complete information without delay is a strong founding principle for us, and we make honesty a priority. The priorities Gold Mountain instills throughout the company typifies our relationships with clients, team members, and business partners.

RESPECT

Gold Mountain is a people business. Mutual respect for all individuals, both internally and externally, is a commanding value across the company. As our company grows, we consider respect a primary source of richness, creativity and long-term success. This is due to the integration of individual and cultural differences, while focusing on a common mission to serve and assist our clients.

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PROFESSIONALISM

Supported by a strong training program, the experience, knowledge and rational decision-making processes at Gold Mountain are the pillars of superior solutions. The added value we bring to our clients is measurable and differentiates us from our competitors in the contact center industry.

INNOVATION

Based on our relentless passion for exceeding client expectations, Gold Mountain has been recognized by the market and industry experts alike as a “perpetual pioneer” of industry innovation. We will continue to invest time, resources and capital to optimize value for our clients.

COMMITMENT

Delivering more than what is expected is only possible through strong commitment at every level of our organization. This is a central element of our culture at Gold Mountain, and we are obliged to give our clients the best of ourselves.

CONTACT US TODAY TO DISCUSS YOUR CALL CENTER NEEDS.